Phone
For advice call 0808 250 5702
Freephone AdviceLine (option 4 to speak to us)
Lines open 9am – 2pm, Monday to Friday (excluding public holidays)
(option 4 to speak to your local office)
Relay UK
If you can’t hear or speak on the phone, you can type what you want to say: Dial 18001 then 0808 250 5702. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Click here to find out how to use Relay UK.
Complete our form for email advice and an adviser will aim to get back to you within five working days. This form should not be used if you wish to remain anonymous or if you have any emergencies or upcoming deadlines, instead please call our free Adviceline.
By post
Citizens Advice North East Derbyshire,
Clay Cross Active
Market Street
Clay Cross
Chesterfield
S45 9LX
Our admin email for non-advice queries is mail@nedcab.org.uk
In person
Our main office is located in Clay Cross and is open for drop-in sessions. Our additional outreach locations may offer specialist or a more limited service and may require an appointment.
Advice online
Looking for advice online? Click the button below to see what online advice is available on the national Citizens Advice website.
Main Office Drop-in (Clay Cross)
Drop-in sessions on Monday to Friday 10am till 2pm (excluding Bank Holidays)
Address
From Wednesday 9th July 2025
Clay Cross Active
Market Street
Derbyshire
S45 9LX
Access Details
Wheelchair Access to building and interview rooms. Disabled parking nearby.





